What is the selling process?
The selling process basically occurs in the following order: You create your gallery with items available to purchase. A buyer purchases your item and you are immediately notified of the order. After you accept the order and the customer accepts the shipping charges, you ship the item to the buyer, and the process is complete. Redquest Media transfers the funds to you on a bi-weekly basis.

How much should I sell my art for?
There is no exact science to pricing your artwork. A beginning artist will normally price their artwork within a modest price range. It is a good idea to check what other artists at your level are selling their artwork for and use that information to get an idea of what price range you should be in. As you become more well known and accomplished as an artist, the demand and price for your work should naturally increase. Keep in mind that your art can be valued higher if your prints are limited. Also keep in mind that some people purchase art as an investment, so you don't want to be in a situation where you have to lower the price of your art, since this could deter some of your art buyers. In this situation, it is better to start modest and raise the price when appropriate.

Why can I not price my art less than $20.00?
This is the result of limitations with our credit card processing company and the fees charged for each transaction.

How does Nova Scotia Art Online promote my art?
Nova Scotia Art Online uses a number of avenues to promote the site and your artwork. We advertise on search engines such as Google. We are constantly working to form partnerships with other art organizations. We also strive to maintain high search engine rankings so that the site, and your art, is easy to find. We are also creating groups on communities such as facebook, to aid in word of mouth advertising. You can be sure that we will continue to expand into additional areas for promoting Nova Scotia Art Online artists. Within our site, several methods are used to promote your gallery such as the Artist Directory, Art Search, Artist Of The Week, and more.

How can I get more visitor traffic?
If you would like to further increase the traffic to your gallery on Nova Scotia Art Online, there are several methods you can use. Put the URL to your gallery on your business cards, stationery, invoices, emails, and any other area that can lead people to your site. Ensure that your site can be easily found by submitting or resubmitting your URL to various search engines, and encourage fellow artists to do the same.

How am I notified of an order?
You are automatically notified of the order immediately via email. Information about the item purchased and the buyers shipping and contact information is provided to you, the seller. You can also login to your account to view all orders that currently need your attention. They will be shown in an alert box on your artist member homepage.

What happens if I decline an order?
If for some reason you choose to decline an order, the buyer is immediately notified, the order is cancelled, and the buyer is not charged for the order. Also, if you do not ship an order within a reasonable time after the customer has paid for the order, the order is automatically cancelled and the customer is refunded.

Why was an order cancelled?
The buyer has the ability to decline an order when it is time for them to accept/decline the shipping charges you provide. Also, if a reasonable period passes after the customer has paid without you shipping the order, the order is automatically cancelled and the customer is refunded.

Do I need to provide a tracking number when I ship an item?
Yes. It is very important to provide a tracking number, as well as purchase insurance for all orders. Please refer to Shipping for more information.

Where can I view all my orders, both past and present?
You can view all your orders, including your order history, by logging into your account and clicking on "Orders".